Refund Policy

Free Shipping

All orders over $200 qualify for free standard shipping within the United States.

30-Day Damage & Defect Guarantee

We stand behind the quality of every product we ship. If your order arrives damaged, defective, or not as described, contact us within 30 days of delivery and we will replace it free of charge.

Lost or Damaged in Transit

If your order is lost in transit or arrives damaged, we will reship it at no additional cost. Please contact us within 30 days of the expected delivery date so we can make it right.

Returns & Exchanges

Because our products are sold strictly for research and laboratory use only and are not intended for human or animal consumption, we are unable to accept returns or exchanges on non-defective products once they have shipped. Our 30-Day Damage & Defect Guarantee above covers any item that arrives damaged, defective, or not as described.