Frequently Asked Questions

Find answers to common questions about our products and services.

We ship within the United States with two options at checkout: Standard shipping (3–5 business days) and Express shipping ($24.99, 1–2 business days). All orders arrive in discreet packaging.

Orders are processed and shipped within 1–2 business days. Standard shipping then takes 3–5 business days in transit; Express ($24.99) arrives in 1–2 business days.

We accept Zelle and credit/debit cards. Zelle has no processing fee; cards include a small processing fee added at checkout.

Yes. Our website uses secure, encrypted checkout. We don't store full card details and all transactions use PCI-compliant payment providers.

Currently we only ship within the United States. We're working on expanding internationally.

All sales are final. Products are for research use only and cannot be returned once purchased. Please review your order carefully.

Yes. Compounds are sent to independent third-party labs for HPLC and Mass Spec analysis. Where a Certificate of Analysis is available for a given lot, it's published at /coas and linked on that product's page. Published COA coverage does not include every SKU — the catalog at /coas is expanded as additional batches are tested and documented.

Yes — bulk discounts are automatic when you order 2 or more peptides. Tiered pricing shows on each product page (more units = bigger discount). For very large/wholesale orders outside the standard tiers, email contact@arizenbiolabs.com.

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